Why Your Employees Need Soft Skill Training
Not everything is business when it comes to doing business. More and more hiring managers are looking for candidates that have the hard skills needed to do the work assigned to them as well as soft skills. Whether you and your employees have the later, though, depends on their experiences and level of soft skill training.
Hard skills are easy because those are the skills you get through school, certifications, training programs, and on-the-job experience. These are usually the skills that people usually list on their resumes, such as computer programming languages or knowledge of specific operating systems.
On the other hand, there are soft skills that often get overlooked in modern education. These soft skills are also called interpersonal skills, such as listening, creative thinking, and problem-solving.
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Top 3 Soft Skills Employees Need
Answer this: Do you have an exceptional team that is educated in their fields but knows how to do nothing else? Sure, you hire certain people because they can do specific tasks flawlessly; but there’s more to building a team that works together like a fine-tuned, well-oiled machine. People need soft skills if they want to be part of the group. Otherwise, the machine won’t run as optimally as it could.
Here are the skills leaders and employees often struggle with:
- Controlling emotions under stress
- Staying motivated
Research has uncovered that people have Explanatory Styles, which is a part of self-talk and is what helps people think critically and solve problems. However, when someone has a weaker Explanatory Style, they can become unfocused and unable to function in the environment. Fortunately, training critical thinking can help people understand how to compartmentalize steps of a task to work through even the most challenging problems.
Another important soft skill is composure. Staying in control of ones emotion is important in the workplace, especially when dealing with demanding customers, endless requests, and other functions. The soft skills that can aid in emotional control, such as stress management, anger management, and problem-solving can help people from becoming impaired when they are emotional. In turn, this will help leaders and managers better guide employees, and employees will be able to work even under more trying conditions.
Goal-setting is indeed a soft skill. Being able to develop a reason for why certain work is necessary can help people stay positive and motivated about what they are doing. Furthermore, you should be able to answer the questions about the company’s mission, why it’s important to come to work, what the employees can do for the company, what ceilings need to be shattered, and so on. When everyone shares the same goal, it helps keep motivation elevated. People will work harder and cooperate even when the going gets tough.
Benefits of Soft Skills Training
Not everyone has a chance to develop their soft skills prior to entering the workforce. That is why soft skills training can be a boon to your business while increasing morale among the employees. Training programs can help you and your staff in the following ways:
- Increasing the ability to communicate effectively among one another, customers, and other business relations
- Improving employees’ time management and organizational skill set
- Goal setting for projects and future aspirations
- Developing leadership skills to effectively utilize the hard skills of team members while coaxing out maximum efficiency and productivity
- Developing public speaking skills to optimize presentations and self-confidence when presenting ideas, information, and data
- Gaining abilities to manage stress better
- Increasing problem solving and critical thinking power
Soft skills training is the best strategy for increasing productivity in the workplace because employees will be better capable at communicating with one another, interpreting and presenting data and ideas, and will be able to manage themselves better. This is also an opportunity for you and other project leaders to polish your own skills! The best leaders are those who seek to grow alongside their team, after all.